Who we are
Wood’s Constructional Engineers Pty Ltd
Our website address is: https://woodscon.net.au.
Wood’s Constructional Engineers Pty Ltd (“Wood’s Constructional Engineers”, “we”, “us”, “our”) respects your privacy and is committed to handling personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This policy explains what personal information we collect through woodscon.net.au (the “Website”), how we use it, and how you can contact us about it. Last updated: 2 Aug 2026.
1. What Information We Collect
Our Website is a simple, informational site — its primary purpose is to let you learn about our services and get in touch with us. We only collect personal information that you choose to provide to us, primarily through our contact form.
When you submit an enquiry through our contact form, we may collect:
- Your name
- Your business name
- Your phone number
- Your email address
- Any project details or other information you include in your message
We do not require you to create an account and we do not knowingly collect sensitive information (as defined under the Privacy Act) through the Website.
2. How We Collect Information
We collect personal information directly from you when you voluntarily submit it via our contact form. We may also collect limited technical information automatically when you visit the Website – such as your browser type, device type and general usage data – through standard analytics tools (for example, Google Analytics). This technical information does not usually identify you personally.
3. Why We Collect And Use Your Information
We collect and use personal information for the following purposes:
- To respond to your enquiry and communicate with you about our services
- To provide you with a quote or discuss a potential project
- To maintain records of our business communications
- To understand and improve how visitors use our Website
We do not use the information you submit for any purpose unrelated to responding to your enquiry, unless you separately agree to that use.
4. Disclosure Of Your Information
We do not sell, rent or trade your personal information to third parties.
We may disclose your information to:
- Our staff, on a need-to-know basis, to respond to your enquiry
- Trusted service providers who help us operate the Website (for example, our web hosting or website management provider), where reasonably necessary to run the Website or process your enquiry
- Any party where required or authorised by law
Any third-party service providers we use are required to handle your information securely and only for the purposes we authorise.
5. Storage And Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. Information submitted through our contact form is stored securely and is only accessible to authorised personnel.
No method of electronic storage or transmission is completely secure and while we take reasonable precautions, we can not guarantee absolute security of information transmitted to us online.
6. Cookies And Analytics
Our Website may use cookies and similar technologies (such as Google Analytics) to understand how visitors use the site, so we can improve its content and performance. These tools may collect information such as pages visited, time spent on the Website and general location (at a city or region level).
You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the Website function.
7. Third-Party Links
Our Website may contain links to third-party websites (for example, Google maps). We are not responsible for the privacy practices or content of any third-party websites and we encourage you to review their privacy policies separately.
8. Access And Correction
You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. To make such a request, please contact us using the details below.
We will respond to reasonable requests within a reasonable timeframe, in accordance with our obligations under the Privacy Act.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us in the first instance so we can try to resolve the matter directly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.